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LakesOnline.com
WEBSITE PRIVACY STATEMENT
Last Updated: 1/1/2019

Protecting your personal information is a priority for us. This privacy policy ("Policy") describes how LakesOnline.com, a Florida Sunsphere Enterprises LLC and its related companies (collectively, the "Company") collect, use, protect or otherwise handle the personal information of consumer users of this website (the "Site"). This Policy also applies to any of our other websites that post the Policy.

WHAT INFORMATION DO WE COLLECT FROM PEOPLE THAT VISIT THE SITE?

In order to provide you with information that you request from us, you may be asked to provide your name, email address or other details.

WHEN DO WE COLLECT INFORMATION? If you decide to subscribe to our newsletter, fill out a contact form, use our live chat feature, comment on forum posts, or respond to a survey, we will collect information from you. Website services such as classified ads, business ads, real estate and rental ads also require information to complete the service.

WHAT SPECIFIC INFORMATION MIGHT WE COLLECT? This policy attempts to be all inclusive, and list all the different ways we may collect your information, even if we aren’t currently doing so.

We get information about you in the following range of ways:

Information You Give Us. We may collect your name, postal address, email address, phone number, fax number, username, password, demographic information (such as your gender and occupation) as well as other information you directly give us on our Site. If you purchase our products or services, we will collect billing and credit card information so that we may complete the purchase transaction. We may gather additional personal or non-personal information from you in the future.

Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.

Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, IP address, browser type, browser language, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. This information is used for the operation of the our business, to maintain the quality of our website, and to provide us general information and statistics regarding how the LakesOnline.com website is used.

We encourage you to review the privacy policy statements of any and all websites you choose to access that are linked to from our site so that you can also understand how those websites collect, use and share your information. We are not responsible for the privacy policies or other content on websites outside of our website.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information (submitted when you register, make a purchase, sign up for our email newsletter, respond to one of our surveys or a marketing communication from us, browse our website, etc.) in the following ways:

  1. To operate, maintain, and improve our sites, products, and services to better serve you as the end user.
  2. To process, administer, and deliver contest entries and rewards, promotions, or other site features.
  3. To respond to comments and questions and provide exceptional customer service to you and all our visitors.
  4. To send information including email confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  5. To communicate with you about promotions, upcoming events, and other news about products and services offered by us and our selected partners (which we may or may not be affiliates for).
  6. To link or combine user information with other personal information.
  7. To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  8. To provide and deliver products and services that you and other customers request.
  9. To personalize your experience with our website, and allow us to provide you with the information and product/service offerings that are most interesting and valuable to you.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  1. We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
  2. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  3. We may share personal information for legal, protection, and safety purposes.
    1. We may share information to comply with federal or state laws.
    2. We may share information to respond to lawful requests and legal processes.
    3. We may share information to protect the rights and property of LakesOnline.com, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
    4. We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
  4. We may share information with those who need it to do work for us.

We may also share aggregated and/or anonymized data with others for their own uses.

HOW DO WE PROTECT YOUR INFORMATION

We implement a variety of security procedures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/financial information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems and who are required to keep and maintain the information confidential. After a transaction, your personal private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days. All transactions are processed through a gateway provider and are not stored or processed on our servers.

In addition, we conduct periodic and regular scans of our Site to detect security holes and known vulnerabilities. This includes the use of regular Malware Scanning.

WHAT ABOUT ‘COOKIES’? DO WE USE THEM?

Yes. We use cookies.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow). This enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

For instance, we will use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

So to summarize, we will use cookies to:

Help us to remember and process the items in your shopping cart.
Help us to remember your login session if you choose "stay logged in".


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